AMAGo account and personal data deletion

To request deletion of your AMAGo account and associated personal data, open Profile & settings in AMAGo and select “Request account and personal data deletion”.

Request without the app

Email amazing.agents@cidt-group.com from your registered account email with the subject “AMAGo account and data deletion request”. Do not send your password, payment card details or verification codes.

The owner reviews requests and verifies the account before taking action. Submitting a request does not immediately erase the account. Ask for confirmation of completion and details of any records that must be retained.

If you cannot access your registered email, contact the same support address to arrange account verification.

What is deleted and retained

After identity checks, the owner resolves active trips and outstanding funds, removes the login account, profile, device registrations and private verification documents, and removes identifying location and contact details from retained records. Necessary financial or dispute records may be retained only under the published policy, for its stated period and purpose. The owner confirms completion and any retained records.

View the current retention periods and reasons. If this policy is unavailable, contact the support address above; the service has not completed its publication requirements.