AMAGo policy/provider-terms

TRIP PROVIDER SUBSCRIPTION AND OPERATING TERMS AMAGo is operated by AMAZING AGENTS (PTY) LTD, registration 2026/305414/07. Providers must have current reviewed identity, driver, professional permit where applicable, vehicle, roadworthy and insurance documents and approval for the actual service and vehicle capacity offered. Subscription payment alone does not approve a provider. The provider subscription is R489.79 per calendar month of entitlement, with 0% AMAGo per-trip commission. Google Play subscriptions renew under the terms shown and accepted in Google Play and can be managed or cancelled there. Owner-approved external purchases and wallet renewals require an explicit purchase each month; they do not create an automatic merchant debit mandate. Renewals extend the later of the current expiry and payment date by one calendar month. The application displays entitlement status; failed or unverified payments do not activate it. A subscription does not guarantee requests, income, a particular ranking or geographic demand. Online availability requires current approval, subscription and GPS. Eligible requests are discovered within the configured radius, up to 20 km; proximity alone does not guarantee assignment. Providers may accept a requested fare, decline or counteroffer; assignment occurs only after requester selection and server confirmation. Do not begin an unassigned trip. Respect the agreed route, stops, preferences and scheduled departure. Never speed or break road rules to meet a preference. Keep capacity and documents accurate. Go offline when unavailable. Handle parcels only within reviewed capacity and restrictions. Record collection, delivery and return evidence truthfully. Cash receipts must be confirmed only after cash is received. Platform earnings and withdrawals remain subject to reconciliation and dispute handling. Merchant and bank processing fees are disclosed where applicable. No undisclosed promotion reduces the provider's agreed fare. Report incidents and cooperate with fair review. Suspension may follow expired eligibility, safety risks, fraud or material misconduct; contact amazing.agents@cidt-group.com for reasons and review. Subscription refund requests are individually reviewed against the actual payment, service supplied and mandatory consumer rights. No term waives non-excludable legal protections or determines employment status merely by a label.